FAQs

Nattivus is a platform that allows you to discover and book unique tourist activities. The process is very simple:

• Search: Find the perfect activity for you using our advanced filters
• Book: Select date, participants and complete your booking in a few clicks
• Enjoy: Receive your voucher by email and enjoy the experience

Nattivus always tries to guarantee the minimum price for each activity. Therefore, we cannot offer discounts for booking more than one activity.

Nattivus uses the services of different collaborators for the activities, so each booking is made separately with the corresponding collaborator and it is this one that determines the prices.

We accept the following payment methods:

• Credit/Debit cards: Visa, MasterCard, American Express
• PayPal: For secure online payments
• Bank transfer: For advance bookings

All payments are processed securely and encrypted.

Yes, you can cancel your booking following our cancellation policy:

• Up to 24 hours before: Full refund
• Between 24 and 2 hours before: 50% refund
• Less than 2 hours: No refund

For cancellations, contact our support team.